About this policy
YourLoop is a private Circle location-sharing service operated by Dausend Labs. This policy explains how information is handled when you use the iPhone app, the installable web app, and this website. Contact us at info@dausendlabs.com with privacy questions.
Information we collect
- Account information: your email address, first and last name, account identifier, and a protected password hash. We do not store your account password in plain text.
- Your Circles: Circle names, memberships, roles, invitation records, and the connections you create with other members. The app does not read your iPhone address book.
- Location and device status: when you enable sharing, coordinates, accuracy, report timestamps, battery level and charging state, and sharing status. Location may be precise or approximate depending on your device settings and the report available.
- Places and activity: saved Place names, coordinates and arrival areas; detected arrivals and departures; confirmed stops outside saved Places with their coordinates and observation times; movement activity when enabled; and personal alert preferences. Stops can be recorded from your shared location reports after at least five minutes of observations in the same area.
- Optional trip summaries: where trip recording is enabled and available, for drives, walks and bike rides: start and finish locations and times, distance, duration, estimated top speed, and whether a trip was interrupted. When you separately enable route recording, the app also stores the recorded GPS path for that trip. It does not reconstruct routes or stops from missing observations.
- Weather: when you view conditions for a saved Place, the app requests current and forecast weather for that location through Apple WeatherKit. We do not separately store the weather data returned.
- Safety reports and blocks: reports include your account email, the selected member, Loop or Place name, your reason, and the details you submit. Your device location is not automatically added. Reports are sent to YourLoop support, not the reported member, and may be delivered through our hosting email service. Block records contain the two account identifiers and the block time.
- Subscriptions: if you or your Circle owner purchases the optional Loop subscription, we store an anonymized Apple transaction identifier, subscription status, and expiration date to confirm access. Apple handles your payment details; we do not receive or store your card information.
- Notifications and security: notification delivery tokens, authenticated sessions, password-reset records, and limited security information used to restrict repeated requests. Hosting providers may process connection information, including IP addresses and technical request logs, to operate and protect the service.
How we use information
We use information to authenticate accounts, show the members of your private Circles, share the reports you choose to send, manage Places and alerts, deliver notifications, support account deletion, and operate and protect the service.
YourLoop does not include third-party advertising or advertising-tracking SDKs. We do not sell your location information or use it for targeted advertising.
Using the web app
The web app shares location only after you choose to share and allow browser location access. Foreground updates stop when the page is hidden. It does not provide continuous background location, automatic Place-event detection, automatic driving-trip recording, or native push delivery. Your last shared report may remain visible to your Circles.
Web maps load tiles from OpenStreetMap, which receives your IP address and requests for the map area being viewed. See the OpenStreetMap Foundation privacy policy. Choosing Directions opens Google Maps with the selected coordinates. The native iPhone app continues to use Apple Maps.
Your choices and controls
- Location sharing is opt-in. You can pause it in the app. Pausing stops new reports; an earlier report may remain visible with its last-update time and paused status.
- Background sharing is separate. You choose it in the app and control location permission in iPhone Settings. Background activity also depends on iOS and your connection.
- Trip recording is a separate choice. You can turn it off and delete your own available trip summaries.
- Notifications are optional. Manage them in the app and iPhone Settings.
- Circles are your choice. Leave a Circle or manage members where your role allows. Other members may retain screenshots or copies they made before access was removed.
Reporting and blocking: use Settings → Safety & Support to report a concern or manage blocks. A member’s action menu also offers Report Member and Block Member. Blocking leaves every Loop you share with that person; ownership of a Loop you own passes to another member. Neither person can join a Loop containing the other while the block is active. Unblocking does not rejoin those Loops and blocking does not cancel an Apple subscription.
Retention and deletion
Account information is retained while needed to provide your account and service. The map shows a latest shared report rather than a continuous location history. Activity history, including saved Place events, unsaved stops, movement detections, completed trips, and any recorded routes, covers the last seven days. Expired timeline records are excluded immediately and deleted from the active server database by automatic cleanup every minute. New Loop members cannot see stop records from before they joined. Pausing location sharing stops new stop observations; existing shared history remains until it expires. These visible history windows do not represent every hosting backup or security-record retention period.
You can initiate account deletion in the app’s account settings. The service deletes your account and associated personal records, subject to information required by law and temporary operational backups. Shared Circle ownership may pass to another member; Circle records belonging to remaining members may continue.
To request access, correction, deletion, or help with a privacy choice, email info@dausendlabs.com. We may need to verify that a request comes from the account owner. Do not send your password. Rights available to you depend on applicable law.
Safety report records are removed from the active database after 180 days. Deleting your account removes its block records and detaches your account identifier from retained reports; report text and subject snapshots can remain until that retention period ends. Support correspondence and temporary backups may remain as needed to address a concern and protect the service, subject to applicable rights.
Security and service providers
The service uses encrypted HTTPS connections, authenticated access to private Circles, protected session storage on your iPhone, and hashed account passwords. No online service can guarantee perfect security. Keep your credentials private and invite only people you trust.
Our service and providers may process information outside the country where you live. Applicable privacy rights and safeguards continue to apply. The website does not include advertising pixels or analytics scripts. The admin area uses a necessary session cookie for authenticated access. The web app uses a secure, HttpOnly sign-in cookie and stores appearance, units, active Circle, and account-specific Place favorites in your browser. Its offline cache contains public app files, not your Circle API responses. Browser-stored preferences can be cleared in your browser settings. Home Screen widgets display your Circle’s last shared status using a protected storage area on your device, shared only between the app and its widgets.
Children and family use
YourLoop accounts are intended for people aged 13 and older. Users under 18 should use the service with permission and guidance from a parent or guardian. YourLoop is not intended to collect personal information directly from children under 13, and an ordinary Circle invitation is not a verified parental-consent process.
If you believe a child under 13 has provided personal information, contact info@dausendlabs.com so we can investigate and remove the information as appropriate. Do not create an account or enable location sharing for a child under 13.
Updates and contact
We may update this policy when the service or its information practices change. The date at the top identifies the current version. We will provide additional notice when required for a material change.
Dausend Labs
info@dausendlabs.com