Using YourLoop
These terms govern your use of YourLoop, operated by Dausend Labs. By using the service, you agree to these terms. If you do not agree, do not use the service. Our Privacy Policy explains how personal information is handled.
These terms supplement any terms that apply to downloading the app through Apple. They do not remove rights you have under applicable consumer law.
Accounts and eligibility
You must be at least 13 to create or use a YourLoop account. If you are under 18, you must have a parent or guardian’s permission. Provide accurate account information, keep your credentials secure, and use an account you own or are authorized to manage. You are responsible for activity under your account, except where applicable law provides otherwise.
Respectful, consensual sharing
Use YourLoop only with the knowledge and consent of the people whose information is shared. Location sharing is voluntary. Do not secretly install the app, use another person’s credentials, pressure someone to share, or use the service for stalking, harassment, discrimination, or unlawful surveillance.
Invite only people you trust. Members of every Circle you belong to may see the information you choose to share. Switching Circles does not restrict the recipients of your reports. Do not share information obtained through a Circle outside that Circle without permission or a lawful reason.
Location, alerts, and trip estimates
Locations, arrival and departure detections, battery readings and trip estimates can be delayed, incomplete or inaccurate. Availability depends on device permissions, sharing settings, signal quality, internet access and iOS background behavior. A paused or old report does not establish a person’s current location.
YourLoop is not an emergency, rescue, medical, or guaranteed safety service. Contact emergency services directly when needed. Do not rely on the app as the sole means of supervising another person. Trip estimates cover drives, walks, and bike rides; they do not identify the driver or rider or prove that anyone was speeding. Never interact with the app while driving, cycling, or in other situations where it would be unsafe.
Acceptable use
Do not break the law, impersonate others, create misleading invitations, attempt to access private information without authorization, interfere with the service, bypass security controls, or use automated requests that harm service availability. Do not submit unlawful or abusive Circle or Place names or content that infringes another person’s rights.
You retain your rights in content you provide. You grant Dausend Labs permission to process and display that content only as needed to provide, maintain and protect the service and perform your instructions.
Report a member, Loop name, or Place through Settings → Safety & Support, or use a member’s Report Member action. Reports are saved for support review; you can follow up at info@dausendlabs.com. Basic abusive-language checks apply to new or edited names. Reporting does not promise immediate action and is not an emergency channel.
Blocking a member leaves every Loop you share with them. Ownership of any Loop you own passes to another member. While a block is active, neither person can join a Loop containing the other. Unblocking does not automatically rejoin Loops, remove copies others already made, or cancel an Apple subscription.
Subscriptions and complimentary access
YourLoop offers an optional, auto-renewing annual subscription (currently $29.99 USD per year in the United States; pricing varies by region and currency) that keeps a Circle (a "Loop") active. Invited members of a Loop are not charged. The exact price, renewal period, and any promotional offers available for your region are always shown in the App Store before purchase. Purchases, renewals, and cancellations are billed and managed through your Apple account and subject to Apple’s payment and refund rules; YourLoop does not process payment details directly.
Complimentary access, if offered, has no purchase charge and may be limited to the features and period specified when it is granted. It does not cancel or refund an existing paid subscription. Any future paid purchase requires your agreement at checkout.
Our app and third-party services
YourLoop’s app, branding and service design belong to Dausend Labs or their respective licensors. You may use the service for its intended personal purposes, subject to these terms and applicable law. Apple Maps, notification delivery and other platform services have their own availability, terms and privacy practices.
Ending use or restricting access
You can stop using YourLoop, pause sharing, leave your Circles, or delete your account through the app. Some shared records may remain for other members, and legally required records or temporary backups may be retained as described in the Privacy Policy.
We may restrict or suspend access to protect users or service security, address misuse, or comply with law. We will provide notice when reasonably possible and appropriate. Features may change or be discontinued, subject to applicable obligations and any purchase terms.
Availability and responsibility
We work to keep YourLoop useful and available, but cannot guarantee uninterrupted operation, timely alerts, or error-free reports. To the extent permitted by law, the service is provided as available without promises beyond those expressly stated. Dausend Labs is not responsible for indirect losses caused by reliance on inaccurate or unavailable location or status information where the law permits that limitation.
Nothing in these terms excludes responsibility that cannot lawfully be excluded, including mandatory consumer protections or rights you may have in your location.
Updates and questions
We may update these terms as the service changes. Material changes will receive notice when required. The version date identifies the current terms. If a disagreement arises, contact us so we can try to resolve it.
Dausend Labs
info@dausendlabs.com